Returns and Refunds Policy

At Pro Breeze, we want you to be completely satisfied with your home comfort purchase. If you are not entirely happy with your order, you can return your item in its original condition within 30 days of receipt for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive your unique return authorization.

• 2.
  Pack Your Item

  Securely place the product in its original packaging, including all accessories, manuals, and protective inserts to ensure safe transit.

• 3.
  Ship to Pro Breeze

  Affix the provided return label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned unit, we will process your refund back to your original payment method within 5-7 business days.